Is it better to repair or replace a washing machine?

Deciding whether to repair or replace requires a comprehensive assessment based on cost, lifespan, and safety.

Repair is more cost-effective when the repair cost is low and the faulty component is single. Replacing common small parts like capacitors, belts, and filters costs under a few hundred yuan and can restore normal operation.
If a washing machine is 10-15 years old and has experienced multiple failures or core components (such as the motor or control board) have aged, the repair cost is often close to or even exceeds the price of a new unit. In this case, replacing a new unit is more cost-effective.
If safety hazards (such as water leaks, unusual noises, or door lock malfunctions) cannot be eliminated with simple repairs, continued use may cause secondary damage or even personal injury. Therefore, a replacement is recommended.
Brand and after-sales guarantee: If the original machine has lost official after-sales support, the quality of the repair parts cannot be guaranteed. A replacement unit may be covered by a new warranty.
How to diagnose a washing machine malfunction?

The following common self-test steps are listed in order to help quickly identify the problem:

1. Power Check

Confirm that the power plug is securely plugged in and the outlet is functioning properly. If the power indicator light is off, first troubleshoot the power supply.

2. Door Lock and Safety Switch

Check that the door is fully closed, the door lock indicator is on, and the safety switch is not stuck.

3. Water System

Confirm that the water valve is open and the water inlet pipe is not bent or blocked. Check the water inlet valve for leaks or damage.

4. Drain System

Check that the drain pipe is unobstructed and that the drain pump is not stuck. Clean the filter or replace the drain pump if necessary.

5. Balance and Vibration

Confirm that the washing machine is placed stably and that the four leveling screws are tightened. Abnormal noise or severe vibration may be caused by imbalance, loose bearings, or a loose base.

6. Belts and Drive Components

Check for loose or broken belts. Replace or adjust the tension if necessary.

7. Motor and Capacitor

Listen for any unusual noises or failure to rotate upon startup. Use a multimeter to check for bulging or leaking capacitors, and abnormal motor heating. 8. Control Panel and Sensors

Check the display panel for error codes and identify the corresponding fault according to the manual. Check the water level sensor and voltage for normal operation.

9. Fault Code Self-Test (Select High-End Models)

Dial the fault code according to the manual or use a dedicated tester to quickly locate the electronic component problem.

10. Comprehensive Assessment

If the above checks do not reveal a problem, or if there is damage to a core electronic component, contact a professional repair technician for further testing.